DOMESTIC SHIPPING:
WE DO NOT OFFER FREE SHIPPING ANYWHERE IN INDIA SINCE THESE ARE EXPENSIVE FRAGRANCES AND NEED TO BE TAKEN GOOD CARE OF.
OUR COURIER PARTNER IS BLUEDART PRIORITY SERVICE FOR MOST OF THE PARCEL.IF THE PINCODE IS NOT SERVICEABLE THEN WE CHOOSE DELHIVERY COURIER,DTDC ,OR INDIAPOST COURIER.
WE OFFER A FLAT RATE OF ₹ 150 ( Regular Shipping) and ₹1000 (Express shipping) PER ORDER .
PLEASE DO NOT CHOOSE PRIORITY SHIPPING FOR NOTH EAST INDIA (ARUNANCHAL PRADESH, MIZORAM, MEGHALAYA, MANIPUR, TRIPURA) DELIVERY SINCE WE HAVE ONLY ECOM EXPRESS, DELHIVERY, INDIA POST AS A MODE FOR SHIPMENT
TRACKING:
E-mail containing your package tracking information will be sent after shipment. Please mail us at divianartstore@gmail.com if any question.
Cancellation of Order by User
Cancellation of order for Retails Packs within 6 hours without penalty, except the 4% Bank Charges
Cancellations have to be made within (maximum) 6 Hours of placing an order. For cancelling your order, you will have to get in touch with our Customer Support Team by sending an email or calling us and giving your Order Number.
For the refund against cancelled order, once we receive your return, or the seller notifies us of receipt of return, as the case may be, a refund is issued to the original payment method in 5-7business days.
Decants orders can’t be cancelled in any of the circumstances once the order has been placed.